FAQs

We’re so glad you asked!

At truBOND, we partner with you to keep your pet healthy so you can love them longer. We listen to your questions and concerns carefully, and we spend the time needed to explain our recommendations and answer questions. We want you to consider us “extended family”.

We also want your pet to have the best experience possible. We’ve designed our Veterinary Center to ease fear, and we’ve trained our team to recognize stress and improve patient comfort.

We NEVER CUT CORNERS on the care we provide. We’ve hired a highly talented team and equipped the hospital with cutting-edge technology. We will always recommend what’s best, and we have extensive patient safety procedures to keep your pet safe.

We also offer spa-style grooming because keeping your pet properly groomed makes them look their best and helps prevent skin irritations and rashes.

The entire truBOND team is committed to the lifelong health and wellness of your pet because the truest bonds are for life.

Vaccinations are an important way to keep your pet healthy and prevent the spread of contagious diseases. Below is a breakdown of recommended vaccines for dogs and cats in Texas. In addition to these, there are a variety of other vaccines that may be recommended depending on your pet’s potential exposure. During your appointment at truBOND, we will partner with you and determine exactly which vaccines are needed for your pet.

Rabies Vaccine: Texas law requires all dogs and cats to receive their first vaccine against rabies between 12 and 16 weeks old. After the initial vaccine, they must be maintained current on their rabies vaccine as an adult, which means a booster vaccine every 1 or 3 years depending on established intervals from the vaccine manufacturer.

Dogs: In addition to Rabies vaccine, the other core recommended vaccines for dogs are: Distemper Virus, Adenovirus-2, Parvovirus, and Parainfluenza virus. We also recommend vaccination against Leptospirosis and Bordetella, depending on their risk for exposure.

Cats: In addition to Rabies vaccine, the other core recommended vaccines for cats are: Feline Calicivirus, Feline Herpesvirus, and Feline Panleukopenia virus. Feline Leukemia virus vaccine is recommended for all kittens in their first year of life and for adult cats exposed to outdoor cats or exposed to cats with FeLV.

Puppies and Kittens: Puppies and Kittens need a series of vaccines starting between 6 and 8 weeks of age and continuing every 3 to 4 weeks until they are typically 16 weeks old. Any vaccines given to puppies and kittens before 6 weeks of age are not effective because of interference by antibodies received from their mother’s milk during the first few hours after birth.

All dogs and cats need their teeth scaled and polished at least once a year. Some pets need cleanings 2 or 3 times a year. The American Animal Hospital Association recommends starting at 1 year of age for small/medium breed dogs and all cats, and 2 years of age for larger breed dogs.

Like with us, dental health is an important part of your pet’s overall wellness. Unfortunately, it’s often overlooked or ignored. We promise to partner with you and ensure your pet’s teeth are cared for properly with a combination of at-home dental care recommendations and regular dental cleanings. This is one of the BEST THINGS you can do for your pet.

We are equipped and prepared for routine procedures such as spay, neuter, and mass removal and more complex procedures like cystotomy, abdominal exploratory, pyometra surgery, and advanced dental procedures. When your pet needs a specialist, we will help ensure you and your pet’s records get to the right place.

Scheduling an appointment is quick and easy. Simply go to our home page and click the Book Appointment button. You will answer a few questions and then find a time that works for you. Of course, you can also call the hospital to schedule an appointment. If no one answers, that either means we are closed or busy with other patients. Leave us a message, and we will get back to you as soon as possible.

We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please do this at least 24 hours in advance. This allows us to readjust the schedule and accommodate another truBOND patient. If you are already inside the 24-hour window, we still appreciate a call to let us know you won’t be in.

We work hard to respect all appointment times at truBOND Veterinary Center and ask that you plan to arrive 5 minutes early for your appointment. We also understand that life can be crazy. If you are running late, please give us a heads up. If you are more than 10 minutes late, you may be asked to reschedule your appointment. This allows us to keep our commitment to other scheduled appointments. Also, please know if you are late to your appointment, you will have less time with the doctor and team.

If you have an emergency outside of our normal business hours, please call Animal Emergency Hospital of North Texas. They are located in Grapevine off the North access road to Hwy 114 between Southlake Boulevard/Northwest Hwy and Kimball Ave. The address and phone number are below. Please let them know we are your primary veterinarian so they can send us records and we can follow-up.

Animal Emergency Hospital of North Texas
2700 W State Hwy 114
Grapevine, TX 76051
817-410-2273